Privacy Policy

Effective Date: 18/10/2025

Laxmi Naryan Grocery (“we,” “our,” or “us”) operates the website https://laxminarayangrocery.in (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, contact number, billing and shipping address.

Payment Information: Details necessary to process payments (handled securely through third-party payment gateways; we do not store card details).

Usage Data: Information about how you use our website (e.g., pages visited, time spent, browser type, device information, IP address).

2. How We Use Your Information

We use your information to:

Process and fulfill orders.

Communicate order updates or issues.

Improve our website and services.

Respond to your inquiries and provide customer support.

Send promotional offers (only if you opt-in).

3. Information Sharing and Disclosure

We do not sell or rent your personal information.
We may share information only with:

Payment processors to complete transactions.

Delivery partners to ship your orders.

Service providers who help us operate our website (under strict confidentiality agreements).

Legal authorities, if required by law.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect some website functions.

6. No Returns Policy

Please note:
We operate under a strict No Returns Policy.
All purchases made through Laxmi Naryan Grocery are final once delivered. Returns or exchanges are not accepted.
In the event of a damaged or incorrect item, please contact us within 24 hours of delivery at [insert contact email or phone number], and we will review the issue on a case-by-case basis.

7. Your Rights

You may request access to, correction, or deletion of your personal information by contacting us at [insert email address].

8. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: laxminarayangroceryweb@gmail.com
📞 Phone: 7001348172
🏪 Address: Gourdanga, Katwa, 713514